Kroger customers have urged the retail giant to get rid of self-checkout machines with conveyor belts as they slam the ...

A regular at the chain supermarket ran in to trouble at the self-checkout claiming she wasn't told about one rule that meant ...

Can AI and automation make self-checkout both seamless and secure to stop fraud without imposing upon honest shoppers?

Walmart is quietly rolling out a new tech upgrade that’s a win for paying customers —but a nightmare for shoplifters. If you ...

But many believe the machines are far from perfect. Retailers worry that the checkouts are contributing to increases in ...

By taking workers out of these lanes, customers have traditionally been driven to self-checkout kiosks. That’s because they want to spend less time waiting in line. So they’re willing to scan their ...

Criminals often target registers that are not heavily monitored, which could include self-checkout machines where one person typically monitors multiple machines, Ditty said. That means the ...

Proposed legislation could change the way customers shop at grocery stores, as one Democratic lawmaker is pushing for regulations on self-checkout machines. House Bill 1739 would establish rules ...

IoT connectivity is what makes it all possible. The shift toward automated retail isn’t just about convenience; it’s about ...