In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make ...

The Wegmans on East Avenue was one of the first in the Rochester market to get self-checkout machines. In 2018, the company ...

a user documented going to the self-checkout machine and only scanning one item - a process that took a minimal amount of time. After he scans the item, he then pans to the checkout screen ...

According to their new consumer survey, 77 percent of shoppers prefer self-checkout because it’s faster than a traditional ...

The Redditor said the employee repeatedly remarked about the purchase limit while taking over the self-checkout machine. Customer satisfaction at Costco has taken a bit of a hit over the past year.

Customers routinely tip service workers, but many shoppers are perplexed and even angry to find some self-checkout machines prompting them to leave upwards of 20%. WSJ reporter Rachel Wolfe joins ...

The Wegmans on East Avenue was one of the first in the Rochester market to get self-checkout machines. In 2018, the company removed seven of the store’s 21 conventional lanes to make room for 12 ...