The SSA is overhauling its appointment system to improve security and streamline services like identity verification and ...

The new feature should allow people to access their social security numbers even if they have lost their social security cards.

Newly sworn-in Social Security chief Frank Bisignano, who previously was a Wall Street executive, told staffers he had to ...

The Social Security Administration walked back ... applicants and beneficiaries to verify their identity online or in person for certain services, the agency said those who use the phone system ...

The Social Security Administration late on March 26 suddenly reversed plans to cut phone services for disabled ... who cannot use the agency’s online system will still need to verify their ...

The Social Security Administration reaffirmed its plan to reverse previously announced phone service cuts, telling Americans who benefit from the services that an “anti-fraud check” would be ...

Social Security recipients should know about two phone service changes that started Monday ... deposit information must now either be done online or in-person at a Social Security office.

The site also prominently shows that there’s no wait for the “my Social Security” website — an effort to push more people to the agency’s online services. Representatives have been ...

Additionally, some application services will be excluded from ... to permit people who cannot or do not use an online my Social Security account to start their claim for benefits on the ...

Starting March 31, any transactions that require proving identity will be handled only online or in-person ... rely on Social Security’s phone services to be able to access the benefits they ...