not just to eat but to handwrite thank you notes to our customers. My brother would climb up to the attic to bring down bins full of greeting cards my mother and I had purchased the previous year ...

Dear Still in Grief: I’m so sorry for the loss of your daughter. You’ve been through something awful and there’s no timetable for how you navigate this period after. And that includes thank-you notes.

When we want to wish someone a happy birthday or Valentine's day, say "congratulations" or "thank you," or tell ... how to go about writing a greeting-card message. You've got to know your ...