Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

ALBANY, N.Y. (WRGB) — The city of Albany is struggling to fix a critical problem CBS6 has been reporting on for years. A shortage of 911 dispatchers is now having an impact on public safety ...

CRITTENDEN COUNTY, Ark. — A 911 dispatcher was credited with de-escalating a situation involving an armed man on March 1. Jennifer Hawkins received the Distinguished Service Award from Sheriff ...

SANTA CRUZ — Police officers and firefighters from agencies around Santa Cruz County traveled from the regional 911 center in DeLaveaga Park to La Selva Beach Saturday afternoon in a variety of ...

FRANKLIN COUNTY, Pa. (WHTM) — The Franklin County Commissioners recognized a 911 telecommunicator for saving the life of a Greene Township woman in December. On December 31, 2024, 911 dispatcher ...

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CINCINNATI — A number of 911 dispatch centers across the Tri-State have come together in hopes of providing better and faster responses during emergencies. The Warren County Telecommunications ...

WAUSAU, Wis. (WSAW) - If you were out driving on Wednesday, it’s no secret the roads were a bit slippery. With bad weather comes bad-weather car crashes. At least a dozen people in Marathon ...

Shawnta Privette, the first African-American woman to serve as Baltimore City’s CAD Technical Manager, has built a barrier-breaking career in public safety and communications. At 53, she ...

Owensboro-Daviess County 911 Director Paul Nave said Monday that businesses that rely on Microsoft Teams for communication are not having 911 calls go to the dispatch center. Rather, Nave said ...

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