Three new ordinances aimed at improving public safety and animal welfare in the city of Longview took effect Feb. 1. City ...

This partnership leverages Alvaria’s best-in-class compliant outbound technology and UJET’s innovative AI-powered cloud contact center platform to create a unified solution for organizations seeking ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

Alvaria, a leading provider of compliance-first contact center software, announces that it has teamed up with Zoom, a global leader in communication technology, to empower contact centers with ...

With one year left to comply with the FDA's Food Traceability Rule, companies have made progress but still face challenges.

This trend highlights the growing importance of compliance for organizations engaging in telemarketing activities. A strong Do Not Call (DNC) Policy is vital to comply with the TCPA. Ensuring ...

While each looming regulatory shift may have its nuances, there is a key underlying necessity to meet them: accurate, real-time data, feeding reporting and analytics is at the center of compliance ...

Proactive compliance strategies and best practices shield companies ... Nima Hakimi is cofounder and CEO of Convoso, a provider of outbound contact center solutions. Hakimi is in demand for speaking ...