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The restaurant chain’s new CEO, Julie Felss Masino, laid out the argument to investors last year: Cracker Barrel’s customer ...
Cracker Barrel misread its own customer base — and our culturally sensitive times — in revamping its image, experts say.
Cracker Barrel is marching forward with an ongoing makeover. And to some fans' dismay, the chain’s new logo now ditches the barrel itself.