What would you do if you were the supervisor, but an irate customer kept yelling while making horrible comments? That is what ...

Our businesses depend on our customers, and we, therefore, must contend with our fair share of frustrated and unhappy people. Dealing with angry people requires that you first understand where they ...

Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...

Mike Flood. Only minutes in, a cacophony of jeers, boos and angry demands for answers revealed most were there to voice their displeasure with the congressman. It was unfamiliar territory for ...

The deal is valid for flights departing May 28 — the same day Southwest says it will start charging customers to check in their bags — through Aug. 18. To take advantage of the deal ...

Southwest's 180-degree switch has left some customers reeling. The airline says the change is good for business as it tries to cut costs and boost revenue. Shares have rallied since the announcement.

T-Mobile (TMUS) recently landed in hot water after it announced a new round of price increases, which pushed some customers over the edge. Last week, T-Mobile warned customers that it will be ...

One of the most common pitfalls is customer concern over AI and ethical data handling. It’s not all bad news that AI is changing consumer privacy expectations and behaviors. However, businesses ...

With enterprise customers turning their attention from exploring AI-powered creation tools to agents, Adobe is throwing its hat in the agentic ring and adding more personalization features to ...

The policy has outraged customers who are now unable to ever use their cards despite going-out-of-business sales expected to continue in the months ahead. In a March 3 Instagram post encouraging ...

DUNEDIN, Fla. — They are two guys who took the Blue Jays money — willingly — and hitched themselves to a team each believed was headed to big things.