Grubhub says that it noticed “unusual activity” that it traced back to an account used by a third-party service provider for ...

The move by DOGE, a Trump administration task force assigned to find ways to fire federal workers, cut programs and slash ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

By enabling seamless financial services through APIs, BaaS fosters innovation, reduces costs, and enhances customer ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

A Grubhub security breach has exposed personal data for both customers and drivers, says the company, after an “incident” ...

It’s not clear how many users were impacted by the data breach, though Grubhub notes that “contact information of campus ...

Customers impacted were merchants, campus diners and diners who interacted with their customer care service, Grubhub said.

Organisations across the region are prioritising cyber security, customer experience and application development, even as they navigate cloud repatriation and a growing skills gap in AI and security.