Changes to direct deposit info must be done online or in-person starting April 14. Plans to end claims processing by phone ...

The Social Security Administration recently walked back plans to have recipients make in-person visits in order to finalize ...

With new identity verification rules in place, concerns arise about the potential impact on retirees' Social Security ...

The Social Security Administration reaffirmed its plan to reverse previously announced phone service cuts, telling Americans ...

The Social Security Administration is about to get a new commissioner, but that’s only the latest of a series of changes at ...

If no flag is detected, they can proceed online without an in-person check ... the country’s most vulnerable populations,” ...

Starting April 14, phone service will no longer be an option for retirees and survivors applying for benefits, or for ...

The Social Security Administration is set to implement on Monday new anti-fraud measures that have sparked widespread concern ...

Two people familiar with the situation told The Associated Press that more than 6,000 immigrants' Social Security numbers are ...

As the Social Security Administration shifts to limit phone access, critics argue that the measure will exacerbate existing ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions have been disconnected.