Unlike the competition, Southwest Airlines allowed passengers to buy and book tickets — and then change them without extra fees, even at the last minute, if their plans changed. This was a Southwest ...

Last month, Southwest Airlines announced a few major changes to the airline's policies as they eliminated their longstanding ...

The same day that Southwest Airlines' new policy ends the Dallas carrier's practice of providing two free checked bags, ...

In another controversial policy switch, Southwest Airlines will soon give customers a year to use flight credits.

Last month, Southwest Airlines sparked outrage among its customers when the airline announced that it was ending its ...

New Southwest Airlines policies have many customers upset and no longer feeling loyal to the once budget-friendly airline.

The cuts, concentrated in Dallas, represent about 15 percent of the airline's corporate and leadership workforce.

Budget carrier Frontier Airlines is offering Southwest Rapid Rewards members the opportunity to unlock Frontier Miles Elite ...

Southwest's Rapid Rewards members considering a switch will need to act quickly. The offer is only available through the end ...

Last month, Southwest Airlines announced a few major changes ... free checked baggage was not made as a result of customer feedback as that change has been overwhelmingly unpopular from current ...