The same day that Southwest Airlines' new policy ends the Dallas carrier's practice of providing two free checked bags, ...

Southwest Airlines has been in the headlines for the wrong reasons a lot over the past few weeks, with the company announcing ...

Unlike the competition, Southwest Airlines allowed passengers to buy and book tickets — and then change them without extra fees, even at the last minute, if their plans changed. This was a Southwest ...

Last month, Southwest Airlines sparked outrage among its customers when the airline announced that it was ending its ...

Before making the change to assigned seating – ending the open seating model that it had utilized for the past 50 years – ...

Southwest Airlines used to be an airline popular with customers on a budget before ending its free bag policy. Now, the ...

Budget carrier Frontier Airlines is offering Southwest Rapid Rewards members the opportunity to unlock Frontier Miles Elite ...

New Southwest Airlines policies have many customers upset and no longer feeling loyal to the once budget-friendly airline.

Southwest was known for offering two free checked bags to all passengers. Each bag could be 62 inches in size and up to 50 ...

In another controversial policy switch, Southwest Airlines will soon give customers a year to use flight credits.

The cuts, concentrated in Dallas, represent about 15 percent of the airline's corporate and leadership workforce.