After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table for 2025 and beyond.

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table for 2025 and beyond.

Southwest Airlines has invested millions to address the annoying and dangerous customer gripe.

These and other Southwest Airlines policy updates, including an end to letting flyers choose their seats based on who can get to them first, may have crashed customer sentiments.

Bob Jordan, the Southwest Airlines CEO, has had a complicated year. He weathered the furor over Southwest's policy change ending free checked bags for many customers.

Southwest Airlines makes major change to aircraft safety tech just as another plane crashes READ MORE: Uproar as United Airlines launches restriction on check-in rules ...

He weathered the furor over Southwest's policy change ending free checked bags for many customers. He dealt with additional customer questions about the airline's decision to get rid of unassigned ...

The airline has a unique value proposition, including no change fees and two free checked bags for all passengers. When you pair those perks with a strong route network — including international ...

Pilots adjust their headings to keep planes on course when the winds change, and businesses need to take the same approach to deal with economic uncertainty, says Southwest Airlines CEO Bob Jordan ...