Hastings sought production of any scripts or written call guides used by SelectQuote’s agents and/or third-party vendors who made calls on SelectQuote’s behalf.

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be ...

Noreen Susinno didn't waste any time after she received an unwanted promotional voicemail from a New Jersey gym. After one call to her cellphone, she sued the gym in federal court for violating a ...

LOS ANGELES, CA / ACCESSWIRE / July 17, 2020 / The founders of Ringba, an innovative inbound call tracking and analytics platform for marketers, are pleased to announce the launch of their new ...

Political speech is among our most treasured freedoms. As Benjamin Franklin noted, “Whoever would overthrow the liberty of a nation must begin by subduing the freeness of speech.” Indeed, in ...

Usanovic alleged that BHHS should be vicariously liable under the TCPA, arguing that the company had provided training materials encouraging agents to cold-call consumers using third-party vendors ...

Our finding will deter negative uses of AI and ensure that consumers are fully protected by the TCPA when they receive such calls. And it also makes clear that the TCPA does not allow for any ...

TCPA Class Action Over Single Call Lives On Despite Attempted 'Pick-Off' Settlement U.S. District Judge Peter Sheridan refused to dismiss the lawsuit, filed by plaintiff Noreen Sussino, against ...