The Social Security Administration is cutting its staff by about 12%, as part of the Trump administration’s overall reduction ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

A new month means another round of Social Security payments for millions of Americans who benefit from the program. Here’s ...

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be. Blake has over a decade of experience writing for the web, with a focus on mobile ...

Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...

The Trump Administration and DOGE have implemented new phone service restrictions that the Social Security Administration ...

SSA’s new AI phone bot has been driving callers in circles. But before you go pulling your hair out here are some tips that ...