The Social Security Administration is cutting its staff by about 12%, as part of the Trump administration’s overall reduction ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

A new month means another round of Social Security payments for millions of Americans who benefit from the program. Here’s ...

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be. Blake has over a decade of experience writing for the web, with a focus on mobile ...

Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...

Newly sworn-in Social Security chief Frank Bisignano, who previously was a Wall Street executive, told staffers he had to ...

The Trump Administration and DOGE have implemented new phone service restrictions that the Social Security Administration ...