The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

Bisignano's suggestions for revamping the SSA phone system come as the agency continues to struggle with serving the nearly 70 million Americans reliant on Social Security benefits each month.

Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...

Fortunately, you can complete a lot of important Social Security tasks online. And best of all, you'll never find yourself on ...

Social Security scams are certainly not new, so receiving an unexpected email about your account can seem suspicious.

Elon Musk and his engineers claim 'insane' amounts of fraud in Social Security, but the real figures don’t back it up.

Newly sworn-in Social Security chief Frank Bisignano, who previously was a Wall Street executive, told staffers he had to ...

The Trump Administration and DOGE have implemented new phone service restrictions that the Social Security Administration ...

A second amendment came on April 14, when the SSA announced that anyone wishing to apply for Social Security or make account ...