Appliance expert Renae breaks down "what to check before calling a tech" when your washing machine starts shaking.

SAN FRANCISCO (KGO) -- A Bay Area appliance repair company says someone is impersonating them, swindling their customers out of thousands of dollars and not actually fixing their appliances.

I could perhaps keep all my appliances going another 20 years or more. But every time they need attention, the calculus on whether to repair or replace them changes.

When I last featured Seth Carter and his Carter & Co. Appliance Repair business in this column, he was looking for a new home for his business. He had started the business in his garage at home and ...

So what can we do? Should we replace or repair our home appliances? What will cost less in the end? This week, let’s talk about how to save as much as you can on the costs related to these ...

Internet searches provide copious anecdotes. News outlets generally interview repair technicians, who tell a convincing and consistent story. Appliances built in the 1970s generally lasted thirty to ...

Shopping for protection for your new appliance? There are a number of ways to add protection through manufacturer's ...