The FTC’s February 2024 complaint detailed several allegations against H&R Block, including that it unfairly forced consumers to contact customer service to downgrade to a lower-cost product ...

The Federal Trade Commission (FTC) filed a complaint against tax preparation company H&R Block, accusing the tax services provider of unfair and deceptive business practices. The allegations ...

H&R Block has agreed to pay $7 million and make significant changes to its online tax filing products after a Federal Trade ...

Among the allegations were charges that H&R Block failed to explain what its various tax products covered, such as which forms and schedules might be included in “free” products. That, the FTC ...

H&R Block agreed to a proposed settlement that requires changes to its products for the 2025 tax season and $7 million, paid to the FTC, in restitution. Why You Should Trust Us: How We Rated H&R ...