"Trying to meet constant quotas is going to contribute to people feeling that burnout,” said Mike Skiados, chief executive of ...

Jake is back at State Farm. State Farm Insurance agent Denny Delaney got his beloved office friend and cardboard cutout back late last week after it was taken by thieves. According to Delaney, the ...

The rise of artificial intelligence (AI) and the Internet of Things (IoT) isn't simply adjusting traditional risk models; ...

Insurance faces shifting landscapes, from geopolitical change to climate impacts. Here are key trends that will impact the ...

Effective claims automation requires a cultural shift that prioritizes people, processes and strategic alignment.

Les Masterson is a deputy editor and insurance analyst at Forbes Advisor. He has been a journalist, reporter, editor and content creator for more than 25 years. He has covered insurance for a ...

Amy Danise is the managing editor for the insurance section at Forbes Advisor, which encompasses auto, home, renters, life, pet, travel, health and small business insurance. She is a highly ...

Specializing in topics from car insurance to banking, she has led editorial and research teams from her homebase in Raleigh, North Carolina for the last five years. Outside of writing, Alexi ...

Chris Wolpert learned the power of publishing in getting across his benefits-advising message, earn street cred, and court ...

We asked 4,719 car insurance customers who've made a claim in the last two years to score their insurer. Expert analysis We rated 79 elements of each policy and drew on claims and complaints data from ...