With half of 2025 left to go, Mashable takes a look at the biggest data breaches to be aware of in 2025 — so far. Coinbase, the biggest cryptocurrency exchange in the U.S., announced last month that ...

The hottest cybersecurity products of 2025 so far include AI-powered tools and agentic capabilities from Zscaler, CrowdStrike ...

Conventional on-premises set-ups are simply not equipped to take on the challenges of this uneasy, crime-ridden era.

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental Retired Social Security communications director Stephen Richardson highlights two changes to Social Security customer ...

Enterprise security measures address growing concerns ... fully autonomous AI agents encounters the messy realities of customer service—where empathy, context, and nuanced problem-solving ...

--(BUSINESS WIRE)--Versa, the global leader in Universal Secure Access Service Edge (SASE), today announced it has been recognized in the just-released 2025 Gartner Magic Quadrant for Security ...

The sportswear giant said the affected data "mainly consists of contact information relating to consumers who had contacted our customer service help desk in the ... collaborating with leading ...

Ten years ago, Gladly burst onto the CX scene with a revolutionary idea: to put customers at the center of customer service. As other platforms revolved around tickets and cases, Gladly created a ...

"We remain fully committed to protecting the privacy and security of our consumers ... and South Korea who contacted the company's customer service center in 2024 or earlier.