Unlike the competition, Southwest Airlines allowed passengers to buy and book tickets – and then change them without extra ...

Before making the change to assigned seating – ending the open seating model that it had utilized for the past 50 years – ...

Last month, Southwest Airlines sparked outrage among its customers when the airline announced that it was ending its ...

The same day that Southwest Airlines' new policy ends the Dallas carrier's practice of providing two free checked bags, ...

But, as TPG first reported last fall, Southwest customers won't have to wait until then to start seeing the more spacious ...

Last month, Southwest Airlines announced a few major changes ... free checked baggage was not made as a result of customer feedback as that change has been overwhelmingly unpopular from current ...

Budget carrier Frontier Airlines is offering Southwest Rapid Rewards members the opportunity to unlock Frontier Miles Elite ...

New Southwest Airlines policies have many customers upset and no longer feeling loyal to the once budget-friendly airline.

Southwest was known for offering two free checked bags to all passengers. Each bag could be 62 inches in size and up to 50 ...

In another controversial policy switch, Southwest Airlines will soon give customers a year to use flight credits.