Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees hired under the ZAAP program, were attributed ...

The idea that AI has been replacing these jobs comes from its recent launch of Nugget, an AI-powered customer support platform for businesses worldwide. Zomato has laid off as many as 600 customer ...

Zomato shareholders have approved the company's renaming to 'Eternal'. The brand name of Zomato will stay for its food delivery business, while Eternal will include Zomato, Blinkit, District, and ...

In a strategic effort to adapt to its changing business environment, Zomato has revealed a corporate rebranding to 'Eternal'. This decision, which received approval from shareholders via a special ...

Starbucks and Disney released two new magical mugs that are sure to elevate your coffee experience and make it feel like ...

Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year after hiring them. The reported layoffs came as the company faces ...

Food delivery and restaurant discovery company Zomato is officially Eternal now. The company announced its shareholders’ approval to a special resolution for changing the company’s name to ...

A viral post on LinkedIn has stirred up a debate about food delivery policies (Representational Image)(Representational Image) A social activist recently took to LinkedIn to explain what he did after ...

Business-to-business apparel manufacturer Nona Lifestyle sought to initiate insolvency proceedings against Zomato, claiming non-payment for uniforms and merchandise, including ICC World Cup 2023 ...

Kiran Verma shares a story about a Zomato delivery executive who ate unclaimed food due to company policy. The incident highlights the economic struggles of delivery agents. Verma appreciates the ...

Christmas was around the corner. But for Deepinder Goyal, December of 2021 was turning out to be a month less of cheer and more of unease. The co-founder and CEO of Zomato invited Akshant Goyal ...

Rebranding with a Purpose The firm is taking the new name "Eternal" for its corporate brand, but the well-known Zomato logo will remain to symbolize its food delivery business.