After the price of Celeste Brown’s all-inclusive resort falls by more than $1,000, she asks Expedia to adjust the price under the Expedia Hotel Price Guarantee. But it won’t. Is she stu… ...

DEAR TRAVEL TROUBLESHOOTER: Last year, I booked flights through Expedia on Pacific Coast Airlines, a regional carrier, from Vancouver to Bella Coola, B.C.The airline canceled the flights after the ...

But Expedia warned that it would take another 10 to 12 weeks. “Unfortunately, we have no way to expedite this since the refund is coming from the airline rather than Expedia,” the ...

On Monday, Expedia launched a new chatbot, ... our offerings so travelers can book trips and manage complex travel arrangements without needing the support of Expedia customer service agents.

Expedia already uses AI for some customer service features and to help property owners describe their homes and hotels. The company hopes in the future that AI will help it recommend travel ...

Q: In May, I booked a hotel reservation via Expedia’s website to stay at the Dupont Circle Hotel in Washington, D.C., with a check-in date of June 5 and a check-out date of June 8. This was t… ...

DEAR TRAVEL TROUBLESHOOTER: Last year, I booked flights through Expedia on Pacific Coast Airlines, a regional carrier, from Vancouver to Bella Coola, B.C. The airline canceled the flights after the ...