Louisville residents unite to tackle deep cuts to Social Security offices. Seniors fear losing benefits amid new demands by ...

If you want to know when you will receive your Social Security payment in June, you can find the agency’s retirement benefit ...

A new month means another round of Social Security payments for millions of Americans who benefit from the program. Here’s ...

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries within his first year on the job.

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

The commissioner of the Social Security Administration, Frank Bisignano, told CBS News that he believes artificial ...

The Social Security Administration is cutting its staff by about 12%, as part of the Trump administration’s overall reduction ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

the agency directs beneficiaries to contact the SSA directly to report the missing payment, so the case can be reviewed and a payment replaced if due. The overwhelming majority of Social Security ...

Applying for Social Security by phone can involve long wait times. If your account is flagged as a possible fraud risk, you may not be able to complete your application over the phone. Having all ...

It’s getting harder and harder for millions of Americans to get help for issues related to their Social Security account. According to USA Today, wait times for both in person and phone service ...