Southwest Airlines has undergone a number of changes in the past few months that have rubbed travelers the wrong way. In March 2025, Southwest Airlines announced the controversial decision to ends its decades-old "two bags fly free" policy for checked luggage.

Southwest Airlines has announced a major change coming to its current seating system. The Texas-based airline previously had a “pick any seat” policy, allowing customers to purchase tickets in different boarding groups by selecting where they wanted to sit upon boarding the plane.

Southwest is now charging passengers to select their seats. This follows on from its recent decision to introduce new baggage fees.